From September 2023, the Government will be validating the bank account details that citizens have registered to receive Government cash benefits such as Assurance Package, GST Voucher, Workfare or Silver Support.
If you have closed your bank account, ceased being a joint account holder, or have provided the wrong bank account details, we will inform you to update your bank account details. You will receive a letter sent to your NRIC address. This notification will not be sent via SMS, WhatsApp or any other platforms.
You may update your bank account details by logging in to our e-services with your Singpass.
Frequently Asked Questions
1. I do not remember providing a bank account to the Government. How do I check what and when is the bank account registered with the Government?
You may login to our e-services with your Singpass to check. You will be able to view the bank account registered with the Government under the ‘Bank Account Submission’.
2. What should I do after receiving the notification to update my bank account details?
By default, Government cash benefits will be paid to your PayNow-NRIC linked bank account. If you have already linked your NRIC to PayNow, no further action is required on your part.
To link your NRIC to PayNow, you may refer to your respective bank’s website for specific details on how to do so. The list of participating banks can be found in our FAQs. Do note that PayNow-Mobile number is not accepted for receiving government benefits.
If you are unable to link your NRIC to PayNow, you can login to our e-services with your Singpass to resubmit your bank account details. Please note that only DBS/POSB, OCBC or UOB account will be accepted and ensure that you are the personal or joint account holder.
3. I have already registered for PayNow-NRIC to receive my Government cash benefits. Do I still need to provide my bank account details?
Government cash benefits will be paid to your PayNow-NRIC linked bank account by default. No further action is required from you if you have already registered for PayNow-NRIC with the participating banks.
4. What happens if I have not linked my NRIC to PayNow or resubmitted my bank account details?
If you have not linked your NRIC to PayNow or have not provided a valid bank account to the Government, you will receive future Government cash benefits via GovCash. GovCash is a payment mode where you can withdraw your Government benefits in cash from OCBC ATMs.
Citizens who are on GovCash will receive their cash benefits 2-3 weeks later than those who have linked their NRIC to PayNow or have provided a valid bank account.