General Information

You will receive an SMS (with no web links) sent to your Singpass-registered mobile number or a letter sent to your NRIC-registered address after payment has been made.

To update your mobile number, please log in to your Singpass account on the Singpass website.

Singapore citizens will automatically receive e-notifications about government payouts and their benefits. These notifications will be sent to the mobile number you have registered with :

• Singpass for Assurance Package, GST Voucher and other government benefits.

• CPF Board for Workfare Income Supplement and Silver Support Scheme payments for Workfare Income Supplement and Silver Support Scheme payments

If you are not receiving e-notifications, you can:

1. Check that your mobile number registered with Singpass and CPF Board is correct, and

2. Update your e-notification preference at govbenefits website:

          i. Log in to e-services using your Singpass

          ii. Select "E-Notification" from the menu

          iii. Update your e-notification preferences

You will receive Government cash benefits via your PayNow-NRIC linked bank account with the PayNow-GIRO-participating banks.

If you do not have a PayNow-NRIC-linked bank account with a PayNow-GIRO-participating bank in Singapore but have provided your DBS/POSB, OCBC or UOB bank account number to the Government, you will receive your cash benefits via bank transfer. You can check and update your bank account details registered with us by logging in to our e-services with your Singpass.

Otherwise, the cash benefits will be credited to you via GovCash. GovCash is a payment mode that allows Singaporeans to receive their benefits from Government agencies. Starting from 2022, we will not be issuing cheques. You are encouraged to link your NRIC to PayNow with a PayNow-GIRO-participating bank in Singapore to receive your benefits earlier.

PayNow is a secure funds transfer service that allows customers to receive money into their bank account via NRIC/FIN and/or mobile number.

With PayNow, the recipient's bank information will be kept private. The recipient will need to provide their mobile number or NRIC/FIN to the sender to send money.

Other PayNow users will not have access to your personal details unless you share them. To receive government benefits via PayNow, you will need to link your NRIC to PayNow with a participating bank. PayNow-Mobile number is not accepted for government benefits.

You can link your NRIC to PayNow if you have a bank account with any of the following participating banks in Singapore:

The list of PayNow-GIRO banks is updated as of 28 Mar 2025.

Link your NRIC to PayNow
PayNow-NRIC is the primary mode of payment for government cash benefits. PayNow is a secure funds transfer service that allows customers to receive money into their bank account such as via NRIC/FIN. With PayNow, the recipient's bank information will be kept private.

You are encouraged to link your NRIC to PayNow to receive your government benefits more quickly and conveniently.

You can link your NRIC to PayNow if you have a bank account with the participating banks. Please refer to your respective bank's website for specific details on how to link your NRIC to PayNow. Please note that PayNow-Mobile number is not accepted.

Provide your bank account details
Alternatively, you may provide your bank account details by logging in to our e-services with your Singpass. The bank account that you have provided will only be used if you do not have a PayNow-NRIC linked bank account.

Bank crediting is only available via the three local banking groups DBS/POSB, OCBC, UOB, and your bank account must be a personal or joint account linked to your NRIC number.

We will validate your bank account details that you have registered with your bank. If you have closed your bank account, are no longer a joint account holder, or have given incorrect bank account details, we will inform you to update your information. You will receive a letter sent to your NRIC address.

If you have not linked your NRIC to PayNow or have not provided a valid bank account, you will receive Government cash benefits via GovCash. GovCash is a payment mode where you can withdraw your Government benefits in cash from OCBC ATMs. 
 
Citizens who are on GovCash will receive their cash benefits two to three weeks later than those who have linked their NRIC to PayNow or provided a valid bank account.

We can only credit your Government cash benefits to you via your PayNow-NRIC-linked bank account. NRIC is an unchanged proxy issued by the Government, compared to mobile numbers which may be easily changed. To ensure that the money is credited to the correct recipient's bank account, only NRIC will be accepted as the proxy for Government benefits via PayNow.

Eligible Singaporeans who have linked their NRIC to PayNow with a PayNow-GIRO-participating bank will receive the benefits in this bank account.